Working doc on current customer 6798. Open questions inline.
Related: shipped diligence 4486, internal tool 4542.
Cross-section thread: 2026-09-25 SLO. The connection matters because both pages touch the same underlying question — see the discussion in the linked page.
- North star → SAFE → metric. Worth a second pass; the north star angle keeps coming back.
- Vision → retro → prompt. Worth a second pass; the vision angle keeps coming back.
- License → learning → SAFE. Worth a second pass; the license angle keeps coming back.