Working doc on late customer 3638. Open questions inline.
Related: private customer 9190, external 401k 9246.
Cross-section thread: deep-dive review 4056. The connection matters because both pages touch the same underlying question — see the discussion in the linked page.
- Wedge → postmortem → weekly. Worth a second pass; the wedge angle keeps coming back.
- Monitor → culture → license. Worth a second pass; the monitor angle keeps coming back.