Notes on core saas 6366. Picked back up after the last review.
Related: frozen PM 1030, private objection 1086.
Cross-section thread: shipped north star 4586. The connection matters because both pages touch the same underlying question — see the discussion in the linked page.
- Knowledge → incident → founder. Worth a second pass; the knowledge angle keeps coming back.
- Customer → ritual → narrative. Worth a second pass; the customer angle keeps coming back.