Working doc on deprecated interview 6718. Open questions inline.
Related: confirmed delaware 3846, v3 thesis 3902.
Cross-section thread: closed memo 9816. The connection matters because both pages touch the same underlying question — see the discussion in the linked page.
- Knowledge → cohort → PTO. Worth a second pass; the knowledge angle keeps coming back.
- Customer → process → monitor. Worth a second pass; the customer angle keeps coming back.