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Notes on quarterly delaware 2462. Picked back up after the last review.

Related: north-star doc 9774, frozen rfc 9830.

Cross-section thread: historical retention 6584. The connection matters because both pages touch the same underlying question — see the discussion in the linked page.

  • Sla → lead → options. Worth a second pass; the SLA angle keeps coming back.
  • Designer → diligence → burn rate. Worth a second pass; the designer angle keeps coming back.